Basic Challenges Facing Students pertaining to E-Learning and UG Mails-Mr.Vincent Larrey(CJ)

Mr.Larrey Vincent

A level 200 student, Vincent Larrey, popularly known as chief Justice(CJ), reading courses in education and psychology applauds and sends his goodwill message to the university of Ghana Management for rolling out the E-learning modules, during this convid-19 pandemic.

Even though there have been significant challenges in persuant to rollout the modules, it is still the next best option after classrom lectures. E-learning, is the only available working alternative, internationally recognized today for lecturers to reach out to their students to enable them continue their learning process which was interrupted by the covid-19 spread. As the saying stipulates, “It is only in our darkest hours that we may discover the true strength of the brilliant light within ourselves that can never, ever, be dimmed.” To our hardworking educationists, I say, “Ayekoo!

Notwithstading the good benefits, however, there are still pertinent challenges which needs solution.

First, amongst some identified challenges is the vodafone data package which majority of the students have shown their discontent due to the delay in receiving it, and also the meagre amount being allocated to them. Explaining this point, the students are meant to receive and use up to five gigabyte data allocation every month to access all platforms including the zoom app – a data consuming force in smart phones. The active role of this app in the speedily loss of the allocated data cannot be underestimated,in that, it is defeating the academic endeavors which was once envisaged by our school authorities.

On the backdrop of this challenge, I urge the SRC to enhance the process by fast tracking the available options to add more data, or possibly ,provide unlimited bundles for students.

Another disadvantage students are facing in this crucial moment is their inability to access their ug mails, and other related E-learning platforms, which they however believe the UGCS could attend to their needs asap. Howbeit, this functional unit seems to be reluctant per the service assistance churning out to students when you reached out to their help desk for assistance.
Conclusively, students have pressing challenges such as adding and deleting courses on Sakai, email issues, etc. but have to wait for days if not weeks and other times without any response from the help desk officials. I therefore urge the administrative body of UGCS to constantly review the officials of the help desk to ensure immediate responses to students plight.

This academic semester, amidst the covid-19 is tough and alien to students, but I trust we will be able to act in good faith to ease some of the avoidable burdens of students.

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